Frequently Asked
Questions

Q. How can my family reach me in the hospital?

A. Family members and friends may call LMH at (785) 749-6100 and request to be transferred to you. They may also request your phone number and dial directly to your room.
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Q. When I check-in, what kind of personal belongings should I bring?

A. You may bring a small bag of personal belongings such as toothbrush, hairbrush, robe and slippers. If possible, label your belongings. Labeling greatly increases the chance of finding your items in case they are misplaced. Whenever possible, please leave your valuables, credit cards, cash and jewelry at home. LMH does not assume responsibility for lost articles but will make every effort to help you find them. If you lose an item, notify your nurse immediately.
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Q. When can people visit LMH patients?

A. Lawrence Memorial Hospital would like to encourage visiting hours that promote rest and patient well-being. Please consider patient privacy, emotional and healthcare needs.

General Guidelines:
  1. All visitors are requested to leave at 9 pm. The end of visiting hours is announced and the security guard and nursing staff will remind visitors of the announcement.
  2. Requests to stay beyond regular visiting hours of a department will be considered by the nurse on an individual basis.
  3. Overnight visitation may be arranged with the charge nurse to promote patient well-being.
  4. When necessary, limitations on the number and frequency of visitors may be imposed at the discretion of the physician or nurse for the protection of the patient's health and need to rest.
  5. If you have contagious illness, please postpone your visit until you are well.
  6. When possible, the patient has the right to participate in the decision regarding visitors.
  7. To maintain privacy and an optimal environment for all patients, patients in semi-private rooms will be encouraged to meet visitors in the conference or waiting areas.
  8. Visitors may be requested to leave for brief periods as needed to provide privacy for patient care, patient confidentiality and/or patient rest.

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Q. What if I cannot understand the LMH staff or English is not my native language?

A. If you experience any communication problems while receiving care, please tell your nurse about your special needs. We can provide the following:
  • Foreign language interpreter
  • Closed captioning
  • Sign language interpreter
  • Amplified phone and TTY for hard of hearing
If immediate foreign language interpretation is needed, ask your nurse to contact the nursing supervisor who can access the Language Line. This service is available 24 hours a day, seven days a week.
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Q. Does LMH offer any spiritual care or services?

A. LMH has a full-time, board-certified chaplain. She is available to provide supportive spiritual care to patients of all faiths including those with no religious preference. When you desire emotional and spiritual support and a listening ear, call the chaplain at (785) 840-3140. Volunteer chaplains are available during the evening and weekend hours. Just ask your nurse to page the on-call chaplain.

Additionally, the hospital has a chapel, which is located on the second floor near the ICU entrance. A variety of spiritual resources are available.
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Q. Can clergy members visit LMH patients?

A. Clergy members of all faiths are welcome at the hospital. If you wish to arrange a visit, you can contact representatives of your faith or call Chaplain Services at (785) 840-3140.
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Q. Does LMH provide notary service?

A. The hospital has a notary public available form 8 am to 4:30 pm Monday through Friday. If you need notary service, please ask your nurse to call our administration or the human resources office.
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Organ Donations

Q. Will being an organ donor affect my medical care?

A. Being an organ donor will not affect the care you receive. If you are injured or ill and are taken to a hospital emergency room, you will receive the best possible care whether or not you are an organ donor. Donation procedures begin only after all efforts to save your life have failed and death has been declared.
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Q. Who pays for the added expense?

A. There are no extra expenses for the family donating organs and tissues. State and federal funds pay all costs related to organ and tissue donation.
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Q. Will organ donation disfigure my body?

A. No. Organ and tissue donation does not change the way the body looks in the casket for the memorial service.

For more information about deciding whether or not you would like to donate your tissues and/or organs after death, call the Midwest Transplant Network at (913) 262-1666.
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Advance Directives

The Care Coordination department will be happy to meet with you and/or your family to answer any questions. Please call us at (785) 749-6149.

Q. Do I have to complete an Advance Directive?

A. Advance Directives are optional documents. However, if you chose to complete one, it is important that you provide a copy to members of your healthcare team. Please bring a copy of your Advance Directive, Living Will or Durable Power of Attorney to the hospital.
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Q. What is the purpose of having an Advance Directive?

A. The purpose of an Advance Directive is to allow you to tell us your future care choices. As a result, your healthcare team will know what your wishes are in case you become unable to express them. This is an opportunity to put your wishes in writing while you are able to make decisions.
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Q. Can my family and friends make decisions when I am unable to?

A. Your doctor will ask your closest relative or individual designated as a Durable Power of Attorney for Healthcare to help make decisions if you are unable. It can be very helpful if you have appointed one person to be your Durable Power of Attorney for Healthcare Decisions. This person will assist the doctor in making the decisions.

A brochure describing all the details of Advance Directives, as well as an easy to fill out form, is available upon request. The Care Coordination department will be happy to assist you. Please call (785) 749-6149.
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Q. What kind of Food Services does LMH provide?

A. Cafeteria
The hospital offers a cafeteria, coffee bar and a vending area. LMH visitors are welcome to dine in the hospital's cafeteria, located on the Lower Level (LL) next to the Atrium. Featured are hot meals, soups, salads and deli bars, grill to order items, soft serve, desserts, snack items and hot and cold beverages. The hours are:

Breakfast6:30am - 10am
Lunch11am - 3:30pm
Dinner4:30pm - 7pm

Aztec Coffee Bar
The Aztec Coffee Bar located near the cafeteria offers a variety of espresso-based drinks. It has freshly-brewed coffees made from the finest ground coffee beans. You can get lattes, breves, cappuccinos (flavored or unflavored), Americanos, frappes, smoothies, teas, Italian sodas and different snacks.

Hours:
Monday through Friday5:45am - 11:45am
Monday through Wednesday3pm - 6:30pm
Friday3pm - 10pm

Vending Area
The vending area is located on the Lower Level (LL) near the glass elevators and the Atrium. Vending machines contain items prepared by Food & Nutrition Services as well as popular commercial items. Selections include sandwiches, salads, snack foods, beverages and chilled or frozen entrees for heating in the microwave oven. The change machine accepts one and five-dollar bills. Pop machines are located on each patient floor and near the Emergency Department.
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Q. Is there an ATM machine in the building?

A. An automated teller machine is located on the first floor across from the Gift Shop.
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