COVID-19 Coronavirus Resources

LMH Health Coronavirus Hotline:
Call 785-505-2819


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COVID-19 Information for LMH Health

Coronavirus Resources

LMH Health is working with Lawrence-Douglas County Public Health, Kansas Department of Health and Environment (KDHE) and the Centers for Disease Control and Prevention (CDC) to closely monitor the outbreak. As the number of reported cases continues to increase, arm yourself with accurate information so you know how to protect yourself against the virus.

Patients who are concerned that they may have been exposed to COVID-19 should call their primary care physician before coming to the clinic or hospital. Patients with suspected COVID-19 will be placed in an isolation room specially designed for infection prevention.

Frequently Asked Questions

I think I might have COVID-19

What do I do if I suspect Coronavirus?

I don't have any symptoms
If you are without symptoms but have traveled to a country with a CDC travel advisory or anywhere else in the United States with community spread of COVID-19 in the last 14 days, you should self-quarantine yourself for 14 days.

I have symptoms
If you have a fever and lower respiratory symptoms and have recently traveled to a country with a CDC travel advisory or anywhere else in the United States with community spread of COVID-19, make every effort to work with your primary care physician.

Do not visit a doctor's office without notifying the clinic first to ensure proper protocols are followed to contain the potential spread of disease. Avoid areas that would include a large gathering of people.

If you don't have a primary care provider, you can call the Lawrence-Douglas County Public Health Coronavirus line at 785-856-4343. The line is currently operating from 10 a.m.-5 p.m., Monday through Friday. If you are prompted, please leave a message including your question and contact information and they will work to provide you an answer.

For general questions, call the Lawrence-Douglas County Public Health Coronavirus line at 785-856-4343, the Kansas Department of Health and Environment (KDHE) at 866-534-3463 (866-KDHEINF) or email COVID-19@ks.gov.

Visit Lawrence-Douglas County Public Health or the Kansas Department of Health and Environment (KDHE) for more information.

The Centers for Disease Control (CDC) is offering online symptom checker to help you decide if you think you might have COVID-19. Use the CDC Coronavirus Symptom Checker.

When should I call my doctor?

Your risk of getting COVID-19 depends on where you are, where you’ve traveled recently and whether you have a pre-existing or a chronic health condition. The CDC recommends calling your doctor immediately only if you have symptoms and have recently traveled to an area that has ongoing cases of the virus, or if you have been in close contact with someone who has been diagnosed with coronavirus.


If you are concerned that you may have COVID-19, call your primary care doctor before heading to a clinic or the hospital.

Can I get tested at the hospital?

Individuals concerned about COVID-19 should call their primary healthcare provider. If your provider determines a test is necessary, your physician will place an order with LMH Health, then direct you to the hospital's specimen collection site, the Respiratory Evaluation Center. Specimens will not be collected without a physician's order. Additional information on the Respiratory Evaluation Center

How can I protect myself?

Taking preventive steps is key in preventing the spread of infection. Avoid close contact with people who are sick and avoid touching your eyes, nose and mouth without first washing your hands. Make sure to get your annual flu vaccination, if you haven’t already.

Other preventive measures you can take include:

  • Washing your hands often with soap and water for at least 20 seconds. You can track the time by singing “Happy Birthday” twice. If that’s not your jam, the choruses of Prince’s “Raspberry Beret,” Dolly Parton’s “Jolene” or Eminem’s “Lose Yourself” also meet the mark.
  • Coughing or sneezing into a tissue or your elbow to prevent the spread of droplets. The CDC does not recommend that you wear a mask if you are healthy.
  • Staying home if you are sick and communicating with your doctor and employer.
  • Cleaning and disinfecting frequently touched surfaces at home and work. Don’t forget to clean your phone and computer keyboard.
  • Practicing healthy habits. Get plenty of sleep, be physically active, manage your stress, drink plenty of fluids and eat nutritious food.

Who is most at risk for COVID-19?

While older adults and people with pre-existing or chronic health conditions are particularly susceptible, anyone of any age can get COVID-19.

Should I wear a mask?

The CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies), especially in areas of significant community-based transmission. 

CDC also advises the use of simple cloth face coverings to slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others.  Cloth face coverings fashioned from household items or made at home from common materials at low cost can be used as an additional, voluntary public health measure.

How do you treat someone for COVID-19?

COVID-19 is a virus, so antibiotics do not work on it. Antibiotics work against bacterial infections, not viruses.

I need to go to LMH Health

Is it okay to go into the hospital?

Ensuring the safety of our community is our highest priority, and LMH Health is implementing precautions throughout our facilities.

The LMH Health Main Campus has made changes to ways in which patients and visitors can access the hospital. We have reduced the number of hospital entrances to three - the Emergency Department, 4th Street Health Plaza and Arkansas Street. Patients and visitors at the hospital and clinics will also be screened before entering. Screeners will ask a series of questions about your health and travel over the past two weeks. Based on those answers, you may be offered further evaluation or testing before entry is permitted.

This is a rapidly changing situation and this information may again be updated.

Can I still visit my friend or family member in the hospital?

Until further notice, LMH Health is restricting visitation to:

  • One parent or guardian for pediatric patients.

  • One support person for labor and delivery patients.

  • One support person for patients undergoing procedures involving sedation.

  • One support person for patients with disabilities or impairments warranting assistance.

  • One support person for critically ill patients who may be at the end of life. Exceptions may be made in extenuating circumstances, as determined by the director and provider.

  • No visitors are allowed beyond the waiting room in the Emergency Department.

Visitors under the age of 18 are not allowed in the hospital and clinics.

Please understand that further restrictions may be put in place. For example, visitors may not be permitted to enter LMH Health as the situation continues to evolve.

Can I visit a loved one on our acute rehab/transitional care unit?

LMH Health is limiting all visitors on the 4th floor to essential personnel. This step is being taken based on recommendations from the CDC, as almost all patients on the floor are in the high-risk category. Exceptions will be made for end-of-life situations, when a visitor is essential for the patient’s emotional well-being and care, and for family training purposes to facilitate a safe discharge home. Skilled units in the surrounding area are implementing similar restrictions.

Is the LMH Gift Shop open?

The LMH Gift Shop and online store are currently closed until further notice.

Can I still shop at Mario's Closet?

At this time, Mario's Closet is able to offer limited services by appointment only. Please call 785-505-3141 if you have questions or need assistance.

Can I volunteer or shadow a provider at the hospital?

Not at this time. Due to the increased precautions in place to protect our patients, visitors and staff, our volunteer and shadowing programs are currently on hold. Please check back at a later date.

How do I know it's safe to be around my caregiver?

Many of you have asked about the health of your provider due to COVID-19. Rest assured that the health and safety of our patients, visitors, staff and volunteers are our top priorities. All of our care providers – doctors, nurses, technicians, etc. – are following procedures that ensure that they aren't ill while caring for you. We share daily updates with our medical staff on any protective measures to safeguard their health as well as protect yours.

How can you help?

Make a gift online to help support LMH Health employees and patients

We have had a number of donors reach out to ask how they can support our community during this challenging time. Here are two ways you can make an impact for those affected by challenges like COVID-19:

  • Support LMH Health employees affected by the COVID-19 crisis by making a gift to the CARE Fund.
  • Support LMH Health patients unable to pay for medication, equipment and other items by making a gift to the Help & Healing Fund.

Our kind community members Jeff and Mary Weinberg have already made a significant lead gift in support of LMH Health employees affected by COVID-19, and we are grateful for their leadership and generosity. If you are interested in supporting this effort, you can make a gift online at lmh.org/donate.

Thank you for supporting your community hospital and clinics. Your generosity ensures that LMH Health can provide exceptional care for our families, neighbors and friends, which is more important now than ever before.

Can LMH Health use homemade masks?

LMH Health welcomes donations of 3D-printed and fabric masks. Please call 785-505-5000 for information and drop-off instructions.

How many COVID Patients are in the hospital?

Daily Situation Report

Below is a daily COVID-19 situation report from LMH Health. The report includes details on inpatients who have tested positive for COVID-19, as well as patients who are awaiting test results.

Due to patient confidentiality requirements, we are not able to provide any additional information about COVID-19 patients at LMH Health.

Download the latest report (pdf)

coronavirus illustration

COVID-19 Coronavirus Information

Local, state and national resources with the latest information about coronavirus.

Douglas County Coronavirus Hub

Lawrence Douglas County Public Health

Kansas Department of Health and Environment (KDHE)

Centers for Disease Control and Prevention (CDC)

Coronavirus Self Checker