Frequently Asked Questions

How can my family reach me in the hospital?

Family members and friends may call LMH Health at 785-505-5000 and request to be transferred to you. They may also request your phone number and dial directly to your room.

When I check in, what personal belongings should I bring?

You may bring a small bag of personal belongings, such as your toothbrush, hairbrush, robe and slippers. If possible, label your belongings with your name. Whenever possible, please leave your valuables, credit cards, cash and jewelry at home. LMH Health does not assume responsibility for lost articles but will make every effort to help you find them. If you lose an item, notify your nurse immediately.

What if I cannot understand the LMH Health staff or English is not my native language?

If you experience any communication problems while receiving care, please tell your nurse about your special needs. We can provide the following:
  • Foreign language interpreter
  • Closed captioning
  • Sign language interpreter
  • Amplified phone and TTY for the hard of hearing

If immediate foreign language interpretation is needed, ask your nurse to contact the nursing supervisor, who will then access the Language Line. This service is available 24 hours a day, seven days a week.

Does LMH Health offer any spiritual care or services?

LMH Health has a full-time, interfaith, board-certified chaplain available to provide supportive spiritual care to our patients, including those with no religious preference. When you desire emotional and spiritual support, call Chaplain Services at 785-505-3140. Volunteer chaplains are available during the evening and weekend hours. Just ask your nurse to page the on-call chaplain.

Additionally, the hospital has a chapel, which is located on the second floor near the ICU entrance. A variety of spiritual books and other resources are available.

Can clergy members visit LMH Health patients?

Clergy members of all faiths are welcome at the hospital. If you wish to arrange a visit, you can contact representatives of your faith or our Chaplain Services.

Does LMH Health provide notary service?

The hospital has a notary public available from 8 a.m. to 4:30 p.m. Monday through Friday. If you need notary service, please ask your nurse to call hospital administration or the human resources office.

Will being an organ donor affect my medical care?

Being an organ donor will not affect your medical care. If you are taken to a hospital emergency room, you will receive the best possible care whether or not you are an organ donor. Donation procedures begin only after all efforts to save your life have been exhausted and death has been declared.

Who pays for the added expense of organ donation?

State and federal funds pay all costs related to organ and tissue donation. There is no extra expense for the family of the organ and tissue donor.

Will organ donation disfigure my body?

No. Organ and tissue donation does not change the way the body looks in the casket for the memorial service. For more information about organ donations, call the Midwest Transplant Network at 913-262-1666.

What is the purpose of an Advance Directive?

Advance Directives tell us what kind of care you want to receive in case you are unable to tell us due to illness or injury. This is an opportunity to put your wishes in writing ahead of time and avoid confusion or additional anxiety among family. The Care Coordination department at LMH Health will be happy to meet with you and/or your family to answer any questions. Please call 785-505-6149.

Can my family and friends make medical decisions on my behalf?

Your doctor will ask your closest relative or person designated as your Durable Power of Attorney for Healthcare to help make medical decisions on your behalf if you are unable to do so. It is very helpful to appoint one person to be your Durable Power of Attorney for Healthcare Decisions. See our Advance Directives brochure.

Do I have to complete an Advance Directive?

Advance Directives are optional documents that include a Living Will and Durable Power of Attorney. If you choose to complete one or both of these documents, it is important to provide copies to members of your health care team. Please bring a copy of your Advance Directive, Living Will or Durable Power of Attorney to the hospital. An Advanced Directives brochure is available with complete information and easy-to-complete forms. The Care Coordination department at LMH Health will be happy to assist you as well. Please call 785-505-6149.

What kind of food services does LMH Health provide?

The hospital offers a cafeteria, coffee bar and a vending area. LMH Health visitors are welcome to dine in the hospital's cafeteria, located on the Lower Level (LL) next to the Atrium. Hot meals, soups, salad and deli bar, grilled-to-order items, soft serve, desserts, snack items, and hot and cold beverages are available. The hours are:

Breakfast 6:30 a.m. – 10 a.m.
Lunch 10:30 a.m. – 2 p.m.
Dinner 4:30 p.m. – 7 p.m.

The vending area is located on the Lower Level (LL) near the glass elevators and the Atrium. Vending machines contain items prepared by Food & Nutrition Services as well as popular commercial items. Selections include sandwiches, salads, snack foods, beverages, and chilled or frozen entrees for heating in the microwave. The change machine accepts one and five-dollar bills. Drink machines are located on each patient floor and near the Emergency Department.

Is there an ATM in the building?

An automated teller machine (ATM) is located on the first floor across from the Gift Shop.

Preparing for Surgery