OrthoKansas shapes employee’s leadership skills
When you meet Daphne Garrett, you know that you’ve met someone who has a welcoming spirit.
“I’m fun and outgoing and pretty laid back at the same time. I’ve got an old soul,” she said. “I love everything about the 90s, fashion and spending time with my family and friends.”
Daphne joined the front desk team at OrthoKansas in October 2019, a few short months before the COVID-19 pandemic began. A graduate of Emporia State University (go Hornets!) with a degree in communication, she worked for Newman Regional Health in Emporia for three years until moving north to be closer to family. She now works as the liaison for all patients who are seen at Newman Orthopedics and Sports Medicine, helping to get them set up for appointments in Emporia and Lawrence.
“My previous experience at Newman prepared me to build relationships with both providers and colleagues. I was able to help train new staff, learn the differences in insurance and provider preferences on how they’d like appointments scheduled for patients,” Daphne said. “Working at the front desk has guided me into the leader that I am today with teaching others different skills and shortcuts on how to accomplish all the tasks that we’re given.”
What’s the best part about working at OrthoKansas? Daphne shared that it’s the relationships she has with the staff. They’re a close knit team who come together to get the job done and go above and beyond to ensure patients receive proper care.
“We always find ways to make one another smile, lend a helping hand when it’s needed and to create fun events to participate in and celebrate,” she said.
If you’re interested in working in orthopedics, Daphne’s advice is to come in ready to learn. There’s always something new to discover each day. Take plenty of notes and be sure to ask plenty of questions and learn how each section of the department works.
“I enjoy learning new skill sets and helping others,” she explained. “Working at OrthoKansas has shaped me into the leader I am today.”