Patient & Family Resources
At LMH your quality of life is important to us. This is why each and every one of us, will go that extra mile, to make your stay the BEST that it can be.
LMH Health is located in the Pinckney neighborhood just a few blocks north of the intersection of sixth and Maine streets, and LMH South is located at the intersection of Clinton Parkway and Kasold Street. There is easy access to the hospital and LMH South via major highways.
Frequently Asked Questions
How can my family reach me in the hospital?
Family members and friends may call LMH Health at 785-505-5000 and request to be transferred to you. They may also request your phone number and dial directly to your room.
When I check-in, what kind of personal belongings should I bring?
You may bring a small bag of personal belongings such as toothbrush, hairbrush, robe and slippers. If possible, label your belongings. Labeling greatly increases the chance of finding your items in case they are misplaced. Whenever possible, please leave your valuables, credit cards, cash and jewelry at home. LMH Health does not assume responsibility for lost articles but will make every effort to help you find them. If you lose an item, notify your nurse immediately.
What if I cannot understand the LMH Health staff or English is not my native language?
If you experience any communication problems while receiving care, please tell your nurse about your special needs. We can provide the following:
- Foreign language interpreter
- Closed captioning
- Sign language interpreter
- Amplified phone and TTY for hard of hearing
If immediate foreign language interpretation is needed, ask your nurse to contact the nursing supervisor who can access the Language Line. This service is available 24 hours a day, seven days a week.
Does LMH Health offer any spiritual care or services?
LMH Health has a full-time, board-certified chaplain
. She is available to provide supportive spiritual care to patients of all faiths including those with no religious preference. When you desire emotional and spiritual support and a listening ear, call the chaplain at 785-505-3140. Volunteer chaplains are available during the evening and weekend hours. Just ask your nurse to page the on-call chaplain.
Additionally, the hospital has a chapel, which is located on the second floor near the ICU entrance. A variety of spiritual resources are available.
Can clergy members visit LMH Health patients?
Clergy members of all faiths are welcome at the hospital. If you wish to arrange a visit, you can contact representatives of your faith or call Chaplain Services at 785-505-3140.
Does LMH Health provide notary service?
The hospital has a notary public available form 8 am to 4:30 pm Monday through Friday. If you need notary service, please ask your nurse to call our administration or the human resources office.
Will being an organ donor affect my medical care?
Being an organ donor will not affect the care you receive. If you are injured or ill and are taken to a hospital emergency room, you will receive the best possible care whether or not you are an organ donor. Donation procedures begin only after all efforts to save your life have failed and death has been declared.
Who pays for the added expense?
There are no extra expenses for the family donating organs and tissues. State and federal funds pay all costs related to organ and tissue donation.
Will organ donation disfigure my body?
No. Organ and tissue donation does not change the way the body looks in the casket for the memorial service.
For more information about deciding whether or not you would like to donate your tissues and/or organs after death, call the Midwest Transplant Network at 913-262-1666.
The Care Coordination Department at LMH Health will be happy to meet with you and/or your family to answer any questions. Please call 785-505-6149.
If you have an Advance Directive document that you would like forwarded to Medical Records, please email to advancedirectiveHIMS@lmh.org and we will incorporate into your medical record for future care needs.
Do I have to complete an Advance Directive?
Advance Directives are optional documents. However, if you chose to complete one, it is important that you provide a copy to members of your healthcare team. Please bring a copy of your Advance Directive, Living Will or Durable Power of Attorney to the hospital.
What is the purpose of having an Advance Directive?
The purpose of an Advance Directive is to allow you to tell us your future care choices. As a result, your healthcare team will know what your wishes are in case you become unable to express them. This is an opportunity to put your wishes in writing while you are able to make decisions.
Can my family and friends make decisions when I am unable to?
Your doctor will ask your closest relative or individual designated as a Durable Power of Attorney for Healthcare to help make decisions if you are unable. It can be very helpful if you have appointed one person to be your Durable Power of Attorney for Healthcare Decisions. This person will assist the doctor in making the decisions.
Our Advance Directives brochure
provides a more in-depth explanation, as well as an easy-to-fill out form
. You may also request one by mail – please call the Care Coordination experts of LMH at 785-505-6149 for assistance or more information.