LMH Health Patient Reviews
We read every review. Every single one.
That might sound like a small thing, but it sits at the heart of who we are. As Lawrence's community health system, we're inspired by the people we serve. Your stories, your feedback, and your willingness to tell us what's working and what isn't are how we keep getting better.
Below you'll find reviews shared by patients across our LMH Health locations. Some celebrate the team members who made a hard day easier. Others point to places where we still have work to do. We're grateful for both, and we use what you tell us to shape what comes next.
If you've been in our care recently, we'd love to hear from you.
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Kait O’Day, APRN-BC
Kait O’Day, APRN, earned her undergraduate degree in nursing at the University of Alabama and her masters in nursing from Graceland University. She is a board-certified adult-gerontology acute care nurse practitioner and perioperative nurse.
Very good. Treated me very well.
Excellent attention and care
Excellent
Helpful and professional
Kaitlyn is an amazing person/professional. I strongly recommend her!
Great!
Very pleasant and helpful.
Kait met with me promptly. She was very professional, encouraging me to ask questions and taking the time to answer them. She was very assuring and encouraging me to take care of myself. I highly recommend her in this office.
Good
Provider had looked at my records before seeing me. That gave me confidence.
Excellent!!! Kait O'Day was extremely thorough and professional. Beyond pleased with my visit.
She was very thorough and listened to my concerns.
Excellent! Kaitlyn was professional, knowledgeable and very kind.
Overall, very positive experience on referral to urologist due to recurring bladder/urinary tract infections
Very good.
Very good!
I liked her very much. It was a very good experience.
Kaitlyn was very thorough and was more empathetic and helpful than even the usual doctor there. I would ask for her again.
Although the office was very busy and running a little late, she did not try to rush us through the appointment. Kait listened and carefully answered any questions that I had. She was personable and interacted well with my husband and me.
During this post op visit we discussed the procedure I had. She listened to me carefully and answered all of my questions. Very friendly and knowledgeable.
Vey positive.
Listened to my concerns and was very respectful
Loved her! Appreciate the communication style and empathy.
Excellent service and care
Press Ganey Reviews
To obtain patient ratings and comments, we partner with Press Ganey, an independent patient satisfaction company that works with more than 26,000 health care organizations, including half of all U.S. hospitals, to improve the patient experience. Press Ganey uses the CAHPS® Hospital Survey and CAHPS Clinician and Group Practice Survey to measure patients' health care experiences with their physician.