LMH Health Patient Reviews

We read every review. Every single one.

That might sound like a small thing, but it sits at the heart of who we are. As Lawrence's community health system, we're inspired by the people we serve. Your stories, your feedback, and your willingness to tell us what's working and what isn't are how we keep getting better.

Below you'll find reviews shared by patients across our LMH Health locations. Some celebrate the team members who made a hard day easier. Others point to places where we still have work to do. We're grateful for both, and we use what you tell us to shape what comes next.

If you've been in our care recently, we'd love to hear from you.

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Karen Tsai, PA-C

Karen Tsai, PA-C

4.9 out of 5 · based on 175 reviews

Karen Tsai received her Bachelor of Arts in Human Biology from the University of Kansas and earned a Master of Medical Science degree through the Yale University Physician Associate Program. While a student at Yale, she was granted an Honors Thesis award and recognized as a first author on a…

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4.9
175 verified reviews
5 163
4 8
3 1
2 0
1 3
Karen Tsai, PA-C Showing 1–24 of 175 reviews

I've seen Karen before and she always is smiling, friendly and explains things. Takes her time and makes sure I understand what she is doing or could do in future

03/26/2026

Very polite and concerned.

03/25/2026

Good, she did a follow up of my surgery, had my stitches out.

03/16/2026

Excellent!

03/14/2026

Karen was on time. She made sure I understood how to take care of the scar after surgery. She took time to examine another area of concern of mine. She answered all of questions. I certainly appreciate Karen's time and professionalism.

02/11/2026

She was very informative and very kind in her care.

01/30/2026

Very professional and courteous

01/20/2026

She was very nice and answered all my questions I had for her.

01/12/2026

Excellent

12/15/2025

Very good

12/13/2025

Very good

12/12/2025

Excellent care

12/12/2025

Excellent

11/21/2025

The LPN that saw me and removed the stitches was exceptional in her skill, professionalism and friendliness.

10/25/2025

Great

10/17/2025

Listened and answered questions

10/17/2025

Satisfied

10/05/2025

Provider was very nice, wait time was nothing!

10/03/2025

I appreciate the care I get.

09/20/2025

PA Tsai was professional and courteous in our visit. She acknowledged my presence as a parent accompanying my son who received care from her. When an underage child is accompanied by a supervising adult, the medical providers must immediately acknowledge such adult's presence before proceeding…

09/07/2025

No problem, all went well though my surgery and recovery.

08/16/2025

EXCELLENT! Everyone I came in contact with explained their role and what I was to expect from them.

08/01/2025

Excellent visit.

07/31/2025

Knowledgeable provider, bedside manner could use work

07/23/2025

Press Ganey Reviews

To obtain patient ratings and comments, we partner with Press Ganey, an independent patient satisfaction company that works with more than 26,000 health care organizations, including half of all U.S. hospitals, to improve the patient experience. Press Ganey uses the CAHPS® Hospital Survey and CAHPS Clinician and Group Practice Survey to measure patients' health care experiences with their physician.