LMH Health Patient Reviews
We read every review. Every single one.
That might sound like a small thing, but it sits at the heart of who we are. As Lawrence's community health system, we're inspired by the people we serve. Your stories, your feedback, and your willingness to tell us what's working and what isn't are how we keep getting better.
Below you'll find reviews shared by patients across our LMH Health locations. Some celebrate the team members who made a hard day easier. Others point to places where we still have work to do. We're grateful for both, and we use what you tell us to shape what comes next.
If you've been in our care recently, we'd love to hear from you.
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Amy Arthington, APRN
Amy Arthington was 10 years old when her grandfather had knee replacement surgery. That’s when she knew nursing was her calling. “He was my hero and I didn’t like seeing him in the hospital bed. On the way home, I told my grandmother that I wanted to be a nurse.…
She listened to what I had to say. She made some adjustments to my meds and was informative.
Amy was very good at explaining everything about my possible condition and the tests needed. She answered all my questions in depth.
She was very polite and explained things so I understand
She was very thorough and well informed for my visit.
Excellent
First time seeing Amy, very kind, caring and professional
Very knowledgable and most friendly.
I was there for a routine visit. My experience was fine.
Great
Prompt and efficient
It was very good
Very pleasant and professional.
Knowledgeable. Professional.
Very good
Best experience I have had
Amy Arthrington did not seem properly prepared and informed and knowledgeable about my case to properly answer my questions and explain what is happening with my body.
Best information and explanation I have had at a Pulmanary appointment since I started.
Amy seems to be knowledgeable and caring.
Amy was very caring and very knowledgeable about my concerns and coming up with a solution as to how to hopefully cure my present problems. She's a 10.
Amy was thorough and reassuring and answered all of my questions.
Good
VG
Professional, effectively competent, alert and attentive with all aspects for the reason for my visit
She listened and discussed the reason I was there.
Press Ganey Reviews
To obtain patient ratings and comments, we partner with Press Ganey, an independent patient satisfaction company that works with more than 26,000 health care organizations, including half of all U.S. hospitals, to improve the patient experience. Press Ganey uses the CAHPS® Hospital Survey and CAHPS Clinician and Group Practice Survey to measure patients' health care experiences with their physician.