LMH Health Patient Reviews
We read every review. Every single one.
That might sound like a small thing, but it sits at the heart of who we are. As Lawrence's community health system, we're inspired by the people we serve. Your stories, your feedback, and your willingness to tell us what's working and what isn't are how we keep getting better.
Below you'll find reviews shared by patients across our LMH Health locations. Some celebrate the team members who made a hard day easier. Others point to places where we still have work to do. We're grateful for both, and we use what you tell us to shape what comes next.
If you've been in our care recently, we'd love to hear from you.
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Kathy Ramirez, APRN
When Kathy Ramirez was in nursing school at Washburn University, she found her calling the day she spent a clinical rotation in the operating room. “I fell in love right away. I was in an eight-hour surgery and I was upset when it was time to leave. I knew that…
I liked her very much. Very informative & compassionate.
This visit was probably the best I've ever experienced. She listened to me and incorporated my knowledge, thoughts and my feelings when determining the best plan of care. . While other providers may have allowed my to voice my ideas based on my knowledge and…
Good
Good
Positive, felt heard, felt provider empathetic and wanted to help
She is very knowledgeable about my condition.
Supportive, helpful in offering choices for treatment and encourages patient decision making. Knowledgeable about my medical record and respectful of choices I make about treatment. I feel in control of my treatment under her excellent guidance.
Kathy and Jess Reed are amazing! It was a very personal appt, but I felt at ease the whole time. They are great listeners, displayed empathy and understanding, made me feel like I was the "norm" and offered great treatment plans. -exceptional care all the…
Kathy is fantastic. She always listens and I always learn something new at my visits with her.
She was great. Listened to my concerns and provided confident information.
Excellent
Kathy Ramirez is one of the best care professionals I have EVER seen. I was thoroughly impressed with her knowledge as well as her personality.
Excellent
Very nice
Excellent listener. Kathy is collaborative; works with patient to determine next steps.
Kathy is wonderful, easy to understand and discuss health concerns. I feel at ease asking questions and getting her honest opinions. love her!
Kathy Ramirez is one of the BEST providers I have had contact with at LMH. She is knowledgeable, caring, takes the time to listen to the patient and their concerns. She is a very valuable asset to LMH and the urology department.
I felt very satisfied with my appointment. I was very pleased with how Kathy and the occupational therapist worked together to explain my situation.
I felt like I was listened to and was heard That Is everything to me.
Kathy is excellent. She listened and spent time explaining options.
Kathy was very professional and caring. She answered all my questions.
Kathy spent as much as I needed to feel ready for my upcoming surgery. I am confident knowing she will be assisting in the surgery.
She was very nice, polite, caring
Kathy is the best! She listens and talks to me and not just rush through everything!!
Press Ganey Reviews
To obtain patient ratings and comments, we partner with Press Ganey, an independent patient satisfaction company that works with more than 26,000 health care organizations, including half of all U.S. hospitals, to improve the patient experience. Press Ganey uses the CAHPS® Hospital Survey and CAHPS Clinician and Group Practice Survey to measure patients' health care experiences with their physician.