LMH Health Patient Reviews
We read every review. Every single one.
That might sound like a small thing, but it sits at the heart of who we are. As Lawrence's community health system, we're inspired by the people we serve. Your stories, your feedback, and your willingness to tell us what's working and what isn't are how we keep getting better.
Below you'll find reviews shared by patients across our LMH Health locations. Some celebrate the team members who made a hard day easier. Others point to places where we still have work to do. We're grateful for both, and we use what you tell us to shape what comes next.
If you've been in our care recently, we'd love to hear from you.
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Lorraine A. Nichols, DO
Lorraine Nichols, DO received her bachelor’s degree from Northeast Missouri State University, now known as Truman State University, in Kirksville, MO and earned her medical degree from the University of Health Sciences College of Osteopathic Medicine in Kansas City. Dr. Nichols’ philosophy of care is really treating her patients as…
Very good
I had a very positive check-up overall. My provider asked thoughtful, relevant questions about both my personal health and family medical history, which made the visit feel thorough and attentive. During the appointment, the doctor also identified that I'm due for a tetanus vaccine and…
Good interaction.
I felt in good hands with Dr. Nichols. She was attentive, informative, showed concern and kindness. She was also proactive in caring for my future health needs.
I think she was fine, but she wants to refer you to other doctors and not try an address the issue herself.
Dr Nichols is literally the best. She listens, takes ideas, gives ideas and next steps, etc. She communicates afterwards as well, it just isn't in the room.
Dr. Nichols has always been great to work with.
Doc Nichols is the best doc I've seen in my 13 years in Lawrence. She is great.
Good
Good listening
It was my first time meeting her and the first time going on my own so it was a bit awkward on my end.
Always been pleasant to deal with
Excellent
It was excellent! She showed aot of compassion for how I was feeling and was very helpful and knowledgeable.
Very kind and understanding
Very good . The doctor was very helpful and also asked if I would like the vaccine (s) that are available.
As expected
I have nothing but good things to say about provider.
Listened to all my questions/concerns, recommended treatment plan. Very kind and did not rush me.
Excellent
The provider is tentative and provided clear instruction. When I asked for additional qs, she responded with interest and show care to my concerns.
Saw me quickly, answered my questions, asked whether I was staying warm (during very cold weather)
Went well
She was very pleasant and helpful.
Press Ganey Reviews
To obtain patient ratings and comments, we partner with Press Ganey, an independent patient satisfaction company that works with more than 26,000 health care organizations, including half of all U.S. hospitals, to improve the patient experience. Press Ganey uses the CAHPS® Hospital Survey and CAHPS Clinician and Group Practice Survey to measure patients' health care experiences with their physician.