LMH Health Patient Reviews
We read every review. Every single one.
That might sound like a small thing, but it sits at the heart of who we are. As Lawrence's community health system, we're inspired by the people we serve. Your stories, your feedback, and your willingness to tell us what's working and what isn't are how we keep getting better.
Below you'll find reviews shared by patients across our LMH Health locations. Some celebrate the team members who made a hard day easier. Others point to places where we still have work to do. We're grateful for both, and we use what you tell us to shape what comes next.
If you've been in our care recently, we'd love to hear from you.
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Melissa Ferguson, APRN-C
Melissa Ferguson, APRN, received her undergraduate nursing degree from Washburn University in Topeka, KS and her graduate degree from the University of Kansas. She previously worked at LMH Health and is excited to be back and provide holistic care to her patients at LMH Health Primary Care – South Iowa…
This was a new patient appointment. I was very impressed with Melissa Ferguson and the way she went over my medical history and listened to me/my concerns.
Melissa showed great respect and listen and answered all my medical concerns.
Melissa has been my primary care provider for several years. Very much appreciate her knowledge of my history and genuine willingness to discuss needs.
Top marks for Melissa Ferguson.
Listened to my concern of what is going on with my health
Always pleasant concerned helpful.
They listened well to my current health concern
Very pleasant. She is patient and understanding and takes the time to listen and respond to concerns appropriately.
Good communication, pleasant and professional.
I got excellent care.
I was very pleased with the care I received
Melissa was great. She was a very good listener and we discussed my symptoms and everything going on.
I had a great experience with Melissa. She was thorough did was she professionally thought need to be done.
Excellent. It was my first visit to this provider, and I intend to continue as a patient.
Excellent. She is a wonderful provider with a heart for her patients. Listens and is extremely respectful!!!
I felt like she thought I was making them up the whole time and also felt defeated in the end.
Very good
Great!
Melissa always makes sure that all my questions are answered and that the answers are clear
Exceptional
Always excellent
The provider did a great job all around. As a person that's nervous about going to the doctor they make me feel at ease with the care they provide.
I am not the easiest person to deal with and she is a amazing person
Melissa was so empathetic and supportive. Melissa read my charts and understood how much my body has been through and explained what we were doing hadn't been working and gave her suggestion on next steps. Along the way she made sure to get buy in…
Press Ganey Reviews
To obtain patient ratings and comments, we partner with Press Ganey, an independent patient satisfaction company that works with more than 26,000 health care organizations, including half of all U.S. hospitals, to improve the patient experience. Press Ganey uses the CAHPS® Hospital Survey and CAHPS Clinician and Group Practice Survey to measure patients' health care experiences with their physician.