LMH Health Patient Reviews
We read every review. Every single one.
That might sound like a small thing, but it sits at the heart of who we are. As Lawrence's community health system, we're inspired by the people we serve. Your stories, your feedback, and your willingness to tell us what's working and what isn't are how we keep getting better.
Below you'll find reviews shared by patients across our LMH Health locations. Some celebrate the team members who made a hard day easier. Others point to places where we still have work to do. We're grateful for both, and we use what you tell us to shape what comes next.
If you've been in our care recently, we'd love to hear from you.
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Melissa Norris, APRN
Caring for the residents of McLouth is important to nurse practitioner Melissa Norris. It’s in the area she’s proud to call home. “I’m excited to work in McLouth because I live in a small town nearby,” she said. “I enjoy getting to create a bond with my patients, getting to…
Always the best.
I am very happy with the care I receive. She is able to answer any and all questions that I ask.
She is amazing
I was able to get in to see Melissa 2 hours after having my first episode of vertigo. She explained the condition and gave me advice about how to manage it.
Melissa is amazing! Very caring. Listens.
Always exceptional
THE BEST PROVIDER I HAVE EVER HAD IN ALL ASPECTS
Thank you!
I was sick, got in fast, everyone was super sweet.
Awesome
As always, amazing, makes me feel safe and able to ask questions without a sense of embarrassment
Very attentive
Best provider
I have never had a bad visit
It was a very good experience. I like this office and I will continue coming here for my healthcare.
It was my annual medicare checkup, Melissa did a fantastic job of listening and offering great feedback for my concerns and needs.
Dr Norris has always been an excellent Dr to talk with about my medical concerns.
VERY HAPPY WITH THE WHOLE VISIT
Our first visit with her, and she showed interest in what we had to say.
I always have exceptional medical care
Great
She is very concerned about her patients. Wants to help you anyway she can.
Through
Excellent
Press Ganey Reviews
To obtain patient ratings and comments, we partner with Press Ganey, an independent patient satisfaction company that works with more than 26,000 health care organizations, including half of all U.S. hospitals, to improve the patient experience. Press Ganey uses the CAHPS® Hospital Survey and CAHPS Clinician and Group Practice Survey to measure patients' health care experiences with their physician.