LMH Health Patient Reviews
We read every review. Every single one.
That might sound like a small thing, but it sits at the heart of who we are. As Lawrence's community health system, we're inspired by the people we serve. Your stories, your feedback, and your willingness to tell us what's working and what isn't are how we keep getting better.
Below you'll find reviews shared by patients across our LMH Health locations. Some celebrate the team members who made a hard day easier. Others point to places where we still have work to do. We're grateful for both, and we use what you tell us to shape what comes next.
If you've been in our care recently, we'd love to hear from you.
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Melissa Norris, APRN
Caring for the residents of McLouth is important to nurse practitioner Melissa Norris. It’s in the area she’s proud to call home. “I’m excited to work in McLouth because I live in a small town nearby,” she said. “I enjoy getting to create a bond with my patients, getting to…
Awesome
As always, amazing, makes me feel safe and able to ask questions without a sense of embarrassment
Very attentive
VERY HAPPY WITH THE WHOLE VISIT
Our first visit with her, and she showed interest in what we had to say.
I always have exceptional medical care
Great
She is very concerned about her patients. Wants to help you anyway she can.
Through
Excellent
Excellent
She is always attentive, professional, and friendly.
Pleasant
Friendly, relaxing, professional
Melissa is always so easy to talk with and understand my concerns.
Very pleasant visit with Dr. Norris. She made me feel comfortable with the questions and concerns that I had inquired about.
Excellent
I called to get a flu shot and Melissa had not seen me in several months so she wanted to sit diown with me to discuss any changes or concerns that I might have which I thought which was very thoughtful and very professional on…
I always get exceptional care at this office. Always have from all that work there.
The is was the first time we had been to this office. We will he switching to this provider for our primary care since our experience was positive.
Great
This was the first time seeing Melissa and she was extremely nice and listened to some concerns I had.
Very personal approach, spent ample time with my child, kind
Very thorough
Press Ganey Reviews
To obtain patient ratings and comments, we partner with Press Ganey, an independent patient satisfaction company that works with more than 26,000 health care organizations, including half of all U.S. hospitals, to improve the patient experience. Press Ganey uses the CAHPS® Hospital Survey and CAHPS Clinician and Group Practice Survey to measure patients' health care experiences with their physician.