LMH Health Patient Reviews
We read every review. Every single one.
That might sound like a small thing, but it sits at the heart of who we are. As Lawrence's community health system, we're inspired by the people we serve. Your stories, your feedback, and your willingness to tell us what's working and what isn't are how we keep getting better.
Below you'll find reviews shared by patients across our LMH Health locations. Some celebrate the team members who made a hard day easier. Others point to places where we still have work to do. We're grateful for both, and we use what you tell us to shape what comes next.
If you've been in our care recently, we'd love to hear from you.
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Kait O’Day, APRN-BC
Kait O’Day, APRN, earned her undergraduate degree in nursing at the University of Alabama and her masters in nursing from Graceland University. She is a board-certified adult-gerontology acute care nurse practitioner and perioperative nurse.
She sat with me and really heard what I was saying. I actually enjoyed the visit because I could take the time out to really sit and discuss with her what worked and what didn't.
Everyone was concerned and very helpful.
GOOD
Kait was great!
Good! Straight forward communication.
Good
Very good
Exvellent
This was such a great experience. It was my first time in the urology office. THey made me feel comfortable & important.
Just okay
Outstanding experience with the provider, nurse/assistant, and staff!
Kait is amazing - she listened to me carefully and sounded very concerned about my situation.
Great
Very good. Listened and explained.?Took appropriate time.
Asked good questions, provided information for me discussed the x-ray. Has a very good manner.
Courteous efficient respectful
I really like Katy's bedside manner. She is very good at listening and taking my concerns seriously. She explains everything well and considers my desire about my medical decisions.
Very good. I think the visit went very well.
She was thoughtful, engaging, and appropriately concerned for my health
Positive
She was very friendly and caring.
Kaitlyn was compassionate and caring.
Very attentive
This particular urology practice is the best practice I have had. The staff is top notch, efficient, knowledgeable and caring. Dr Klinger and Kait have always helped me through some difficult episodes. I can't imagine going anywhere else.
Press Ganey Reviews
To obtain patient ratings and comments, we partner with Press Ganey, an independent patient satisfaction company that works with more than 26,000 health care organizations, including half of all U.S. hospitals, to improve the patient experience. Press Ganey uses the CAHPS® Hospital Survey and CAHPS Clinician and Group Practice Survey to measure patients' health care experiences with their physician.