LMH Health Patient Reviews
We read every review. Every single one.
That might sound like a small thing, but it sits at the heart of who we are. As Lawrence's community health system, we're inspired by the people we serve. Your stories, your feedback, and your willingness to tell us what's working and what isn't are how we keep getting better.
Below you'll find reviews shared by patients across our LMH Health locations. Some celebrate the team members who made a hard day easier. Others point to places where we still have work to do. We're grateful for both, and we use what you tell us to shape what comes next.
If you've been in our care recently, we'd love to hear from you.
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Karen Tsai, PA-C
Karen Tsai received her Bachelor of Arts in Human Biology from the University of Kansas and earned a Master of Medical Science degree through the Yale University Physician Associate Program. While a student at Yale, she was granted an Honors Thesis award and recognized as a first author on a…
Karen was great. She answered all my questions and explained everything for my post-surgical appointment.
She's highly competent
The experience was very positive - all my questions were answered and the provider knew everything she needed to know.
Good
Karen Tsai provided excellent, concise instructions for care of my surgical wound. The site has healed splendidly, with minimal raised ridge thanks to her excellent instructions. Healing has been swift. I know some pain or discomfort is to be expected and will diminish with time,…
Karen took the time to explain my options and to answer any concerns I had
Very professional and compassionate.
Apparently a kind person and a competent provide
Very friendly and seemed to true care and want to help with my injury.
I've seen Karen before and she always is smiling, friendly and explains things. Takes her time and makes sure I understand what she is doing or could do in future
Very polite and concerned.
Good, she did a follow up of my surgery, had my stitches out.
Excellent!
My concerns were not minimized and everything was explained to me thoroughly, including my options moving forward.
Karen was on time. She made sure I understood how to take care of the scar after surgery. She took time to examine another area of concern of mine. She answered all of questions. I certainly appreciate Karen's time and professionalism.
She was very informative and very kind in her care.
Very professional and courteous
She was very nice and answered all my questions I had for her.
Excellent
Very good
Very good
Excellent care
Excellent
The LPN that saw me and removed the stitches was exceptional in her skill, professionalism and friendliness.
Press Ganey Reviews
To obtain patient ratings and comments, we partner with Press Ganey, an independent patient satisfaction company that works with more than 26,000 health care organizations, including half of all U.S. hospitals, to improve the patient experience. Press Ganey uses the CAHPS® Hospital Survey and CAHPS Clinician and Group Practice Survey to measure patients' health care experiences with their physician.