LMH Health Patient Reviews
We read every review. Every single one.
That might sound like a small thing, but it sits at the heart of who we are. As Lawrence's community health system, we're inspired by the people we serve. Your stories, your feedback, and your willingness to tell us what's working and what isn't are how we keep getting better.
Below you'll find reviews shared by patients across our LMH Health locations. Some celebrate the team members who made a hard day easier. Others point to places where we still have work to do. We're grateful for both, and we use what you tell us to shape what comes next.
If you've been in our care recently, we'd love to hear from you.
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Heather Yates, PA
Heather Yates earned her undergraduate degree in Human Biology from the University of Kansas, and her Master of Health Sciences degree in Physician assistant studies from Duke University. Heather is certified by the National Certification on Certification of Physician Assistants (NCCPA). Science and learning pulled Heather Yates to medicine more…
Heather is the best PA I have seen. I could tell that she had looked at my records and she prescribed something different than the usual medication that tended to not work.
It has always been excellent. She listens to my concerns and addresses each one. She tells me which symptoms are routine and to be expected as well as which ones need to be monitored.
Very good
Very impressed with the care provided.
My husband was with me on this visit. When we left the appointment, we looked at each other and said "WOW"! This was the first time I met Heather; she was OUTSTANDING. I was having a concern about a post-op concern, and was anxious. She…
This was a walk in with an unexpected illness. I was treated respectfully by all. Was glad to know Heather is a PA. She is good. Well versed. Organized and thorough. Explained well and knowledgeable about this respiratory problem I caught. Good thing I went…
Heather came in quickly and it was obvious she read my chart, so she knew my history. This is so important but rarely done. Heather was literally better than any NP or PCP I've seen. So thorough! Heather is beyond excellent, please make note of…
Very helpful and pleasant experience
Heather was fabulous. Did the best exam and was very good on explaining things. I felt very lucky to see her
Quick and helpful for the serious pain I was in at my visit to the walk in clinic.
Difficult to determine with unfortunate diagnosis, by generally ver good.
She listened to what I said and gave me good options.
Heather was very caring and took her time explaining treatments and listening to my questions!
I don't know that I can express well enough how well I felt about this visit. I ask this provider if she could be my main care provider. She was caring and listened carefully to everything I had to say and offered great explanations for…
Great
Positive
Heather is so knowledgeable about anything I ask her and was up to date on the health issues I have.
She was i'm concerned about my health
Very easy to communicate with and she was very professional and personal caring at the same time
She listened to me, examined me, provided her own thoughts and gave me good care as far as I am able to judge.
Very knowledgeable, had a very good idea of what my problem was, scheduled follow up tests to confirm her diagnosis
Outstanding medical care.
I was impressed with every aspect of the experience.
Very thorough.
Press Ganey Reviews
To obtain patient ratings and comments, we partner with Press Ganey, an independent patient satisfaction company that works with more than 26,000 health care organizations, including half of all U.S. hospitals, to improve the patient experience. Press Ganey uses the CAHPS® Hospital Survey and CAHPS Clinician and Group Practice Survey to measure patients' health care experiences with their physician.