LMH Health Patient Reviews
We read every review. Every single one.
That might sound like a small thing, but it sits at the heart of who we are. As Lawrence's community health system, we're inspired by the people we serve. Your stories, your feedback, and your willingness to tell us what's working and what isn't are how we keep getting better.
Below you'll find reviews shared by patients across our LMH Health locations. Some celebrate the team members who made a hard day easier. Others point to places where we still have work to do. We're grateful for both, and we use what you tell us to shape what comes next.
If you've been in our care recently, we'd love to hear from you.
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Heather Yates, PA
Heather Yates earned her undergraduate degree in Human Biology from the University of Kansas, and her Master of Health Sciences degree in Physician assistant studies from Duke University. Heather is certified by the National Certification on Certification of Physician Assistants (NCCPA). Science and learning pulled Heather Yates to medicine more…
She was laser focused. I could feel her concern for my well being.
It was a walk-in for a problem I was having. The provider listened, gave great advice based on what I shared
As good as hoped- thank you.
Excellent
This was the first time I have seen Heather PA. She was an excellent listener and showed knowledge of my condition and explained her thinking regarding the care.
Excellent visit given a good plan to follow
Provider was knowledgeable and personable.
She spent a long time talking and figuring out my problem which I was very grateful for.
Good
Heather was very good. I would go to her again given the chance. She is not my doctor's regular nurse, but I would ask for her in the future if I cannot see my doctor.
She listened and got me in for xrays snd lab right away.
Heather was great! I needed a same day appointment for acute illness and was able to get in as soon as I needed. I had never seen Heather before, yet when she walked into the exam room, she had read up on my medical history…
Heather the PA, was very thorough, seemed very concerned, was quite Professional, Knowledgeable, Quite Caring,& down to earth!!!
Very good
Love, love, love Heather.
Heather is wonderful!
Clear, medically Informed and thorough with compassion for my symptoms.
Excellent service
Care was excellent.
Heather is the BEST! She always listens & answers what you ask! She's a Sweetheart!
She was very helpful and answered all my questions. She made sure I understood everything and was very professional and kknd
She was very thorough, thoughtful, and clear
I would love to have Heather as my regular primary care provider
Good.
Press Ganey Reviews
To obtain patient ratings and comments, we partner with Press Ganey, an independent patient satisfaction company that works with more than 26,000 health care organizations, including half of all U.S. hospitals, to improve the patient experience. Press Ganey uses the CAHPS® Hospital Survey and CAHPS Clinician and Group Practice Survey to measure patients' health care experiences with their physician.