COVID Information & Resources

We love this community.
We love caring for you.

And because we love and care for you, we are asking everyone to do what you can to stop the spread of COVID-19.

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Visitor policies & hours for LMH Health hospital and clinics

Nothing is more important than the health and safety of our patients and staff. We also understand the importance of connecting with loved ones. As our response to COVID-19 continues to evolve, we may change our visitor policies based on guidance from Lawrence-Douglas County Public Health, the KDHE and CDC. Very rare exceptions to our visitor policy may be made in extenuating circumstances, as determined by the director and provider.

Masks required in all LMH Health facilities

As a healthcare institution, LMH Health follows the guidelines and recommendations not only of the CDC, but also Federal Healthcare Regulations and Centers for Medicare & Medicaid Services (CMS). While there are limited formal mask mandates in place at this time, all patients, visitors and staff are required to wear a procedural face mask while inside all LMH Health facilities to prevent the spread of COVID-19. Cloth masks are not allowed. A procedural mask will be provided upon entry.

We continue to fight this disease each day and ensure safety for our staff and patients. We strive to provide the most accurate and up-to-date information to our patients and community. When guidelines change at LMH Health, we will share that information here. Thanks for your continued understanding.

Visitors. Save time during screening. Use our COVID pre-screening tool when you come to any LMH Health location.

Physician Clinics
For the safety of our patients and staff, clinics ask that patients come alone to their appointments. If a patient needs to bring one visitor with them, we encourage them to talk with the clinic when scheduling their visit. The visitor must also meet hand hygiene and mask requirements. In addition, we ask that patients not bring children with them to any clinic appointment, unless the child is receiving clinical services.

One support person per patient in the Emergency Department.

Inpatient Floors and Acute Rehab/Transitional Care Unit on 4th Floor
Patients on the second and third floors, including those in our medical, post-surgical and ICU units, as well as the acute rehab/transitional care unit on the fourth floor, will be allowed one visitor from 6 a.m. to 6 p.m. daily.

Visitors to the hospital are limited to those ages 12 and older. Exceptions may be made for end of life and other extenuating circumstances on a case-by-case basis.

Patients under investigation or diagnosed with COVID-19 will not be permitted any visitors.

Visitors may enter through the Arkansas Street entrance from:

  • Monday through Friday, 6 a.m. to 6 p.m.
  • Saturday, 7 a.m. to 4 p.m.
  • Sunday, noon to 4 p.m.

Visitors will need to enter through the Emergency Department at 325 Maine at all other times.

Clergy are allowed to visit inpatients at any time during their hospital stay. Clergy must pass the visitor screening and are allowed to visit in addition to a patient's visitor. Very rare exceptions to our visitor policy may be made in extenuating circumstances, as determined by the director and provider.

Outpatient Procedures and Surgery
One support person for patients undergoing outpatient procedures and surgeries. We encourage the support person to join the surgical patient in our pre-op area prior to surgery, and to welcome the patient post-surgery in our recovery area. However, if the patient’s surgery, recovery period and transition to the post-surgical floor extend beyond visiting hours, the support person will need to return to visit the patient the next day. This level of caution is to ensure the health and safety of everyone in our facility.

Labor & Delivery
We welcome one support person for our labor and delivery patients' entire stay along with one support person/doula during labor only.

We also welcome our patients to bring a support person to their first obstetrics visit - confirmation of pregnancy - and 20-week ultrasound and obstetrics visit.

Pediatric Patients
One parent or guardian for pediatric patients.

Staying connected

We encourage patients to connect with loved ones by electronic means whenever possible. Many phones, tablets and computers have free, easy ways to communicate via video, voice or text. Inpatients can use one of our iPads to connect with their loved ones during their stay.

End of life policy

We welcome two support persons for patients who may be at the end of life. These visitors will not be limited to the visiting hours. This also applies to end-of-life situations in the emergency department. These requirements will help mitigate the risk of COVID transmission to patients and staff and minimize the burden on nursing so they can focus on patient care.

After appropriate screening, masking and proper hand hygiene, the support persons will be escorted to the patient’s bedside. If the support persons are unable to successfully pass the travel or close contact portions of our screening process but do not exhibit any signs and symptoms of the virus, they will be allowed a one-time visit with the patient for an hour. Unfortunately, if the support persons do have any signs and/or symptoms of the virus, they will not be allowed to visit in person. We will provide video calling options to connect.